Fix : Media Player Server execution failed in Windows 8 , 7 , Vista, XP

This post will help you fix an issue with your Windows PC, where you get an error “Server Execution failed” when trying to play a file in Windows media player. Typically this error occurs when you close Windows media player and immediately try to re-open another file and for some reason even after the Media player UI closes, the main program process is still active. This error might also occur if for reason the Windows media player network service is stopped or if there is a problem with your User account. Below mentioned are a few methods that should work for you according to the reason behind your error.

Troubleshoot Method 1

  • Go to the Task Manager ( Right Click on Taskbar & click Task Manager) or go to run by pressing Windows logo key + R and type taskmgr


  • Now, go to the processes tab ( windows 7 and earlier )
  • Check for Windows Media Player
  • If found, right click the process
  • Click on End Task


  • Check if media player opens correctly


Troubleshoot Method 2

  • Open CMD ( Administrator )
  • If you are using Windows 7:
  • Open start menu and type CMD
  • Right Click CMD & click on Run as Administrator
  • If you are using Windows 8
  • Press Windows Logo key + X
  • Click on Command Prompt (admin)
  • Now,
  • type regsvr32 jscript.dll  and press enter
  • press OK
  • Type regsvr32 vbscript.dll and press enter
  • Press OK on the dialog box


  • Check if you Windows Media player is opening correctly


Troubleshoot Method 3 : Start / Correct the Windows Media Player Network Sharing Service

  • Open CMD ( Administrator ) ( Follow the procedure as provided in Method 2 )
  • Type Services.msc
  • Locate the service Windows Media Player Network Sharing Service


  • Right Click the service and Click properties
  • Now, Make sure the services is started
  • Else, click on Start and set the startup type to Automatic ( delayed start )


  • Click Apply and OK
  • Check if your problem is solved


Troubleshoot Method 4 : Change User Account

  • Make sure you are logged in as Administrator
  • Type netplwiz in run ( windows logo key + r )
  • Click on Add
  • Follow the steps to create a new user account
  • Log off & log on using the new account
  • Check if the Media player is working correctly or not
  • If it is working correctly with a new user account, you can either shift to the new account
  • or
  • Try Running:
  • SFC /SCANNOW ( in run – Windows Logo key + R )
  • Remember, that this process will take some time to complete

Troubleshoot Method 5

  • Open CMD ( Administrator )
  • If you are using Windows 7:
  • Open start menu and type CMD
  • Right Click CMD & click on Run as Administrator
  • If you are using Windows 8
  • Press Windows Logo key + X
  • Click on Command Prompt (admin)
  • Now, type:

  • net localgroup “Administrators” “NT Authority\Local Service” /add
  • Press Enter
  • Now, Restart your computer to check if the problem is solved


Miscellaneous Tips

  • If this is problem does not gets solved by step one and this is the first time you are facing this issue, the most advisable step is to use System Restore to restore your computer to an earlier time
  • You can also try to uninstall and reinstall the Windows Media player:
  • To do that:
  • Go to Programs and Features in Control Panel
  • Click on Turn Windows Features on or off
  • Locate and uncheck Windows Media Player
  • Click OK
  • Restart your Computer and again go to the same screen to check Windows Media player to reinstall it


If you still face an issue, please use the comment section to tell me about the issue and I will try my best to help you out.

About the Author:

Shantanu is a Windows Enthusiast, a troubleshooter & a writer. He is a Microsoft MVP in Windows Expert - IT Pro from 2007. You can check out his other work @ www.shantanukaushik.com

29 Comments+ Add Comment

  • I have this error message whit media player, server execution failed and i have tried everything on the net to solve this but nothing work.I have tried this command: net localgroup “Administrators” “NT Authority\Local Service” /add and the error message i get there is:

    C: \ Windows \ system32> net localgroup “Administrators” “NT Authority \ Local Service”
      / add
    System error 1376 has occurred.

    The local group does not exist.

    Can this be my problem. I have tried for 2 days now and nothing work for me. Hope you can help me.

    • Do you have another user account ? If so, try this command with elevated command prompt ( administrator privileges ). If you do not have a second user account, create a new administrator account and try the command again. Also, type SFC /SCANNOW in run and press enter

  • I tried all the methods that you have mentioned here but still my problem persist.
    My problem is that I cannot open a video file to play on Windows Media Player using OPEN WITH on the Context Menu. I can Open With all other media players except WMC. However, I can play any video clip directly Opening it on the Windows Media Player Icon on my desktop. If I keep this WMP window open and try to use Open With command on Context Menu it works but only once. The next time I try to open the same file error message shows up. “Server Execution failed” So my problem is that I can open WMP directly from the ICON on desktop but not from the Context Menu from desktop.

    • This means that for some odd reason, your Media player service is either now shutting down when you close Media Player. I assume that you have tried reinstalling Media player, so I will suggest this:

      1.Open the Windows media player
      2.Press Alt
      3.Tools -> options -> network
      4.Uncheck the checkboxes RTSP/UDP , RTSP/TCP & HTTP
      5.Also Uncheck the checkbox that says ” Allow the player to receive Multicast streams” Press Apply / OK
      6. Exit your player
      7. Restart your Computer
      8. Check for problem

  • You are awesome! I applied Troubleshoot method 2 and it worked beautifully! You made my day, man! Keep up the great work!

  • hit solution numbeer 2 solves my problem but after restart it goes back again to the same error, anyway this solution sticks? after restart thanks

  • sir,what is the main reason for this error.

    • The main reason is that sometimes When you exit media player, the background process or just the UI process hangs and that disable ” a complete process shutdown ” for Media player. So when the user tries to start Windows Media Player, you get this error.

  • thanks alot.. awesome.. save my day

  • Hey Shantanu. Ive tried all of the above fixes you mentioned step-by-step, but none is working. If I open my media player directly from start, nothing happens. If i open a music or any other “windows media player” file, i get the “Server execution failed ” prompt. Any other solutions?

  • i have tried this step and it worked

    Open CMD ( Administrator )

    If you are using Windows 7:
    Open start menu and type CMD
    Right Click CMD & click on Run as Administrator
    If you are using Windows 8
    Press Windows Logo key + X
    Click on Command Prompt (admin)
    type regsvr32 jscript.dll and press enter
    press OK
    Type regsvr32 vbscript.dll and press enter
    Press OK on the dialog box
    but when i restarted my computer the same error was there plz help

    • So that means that the error was gone until you restarted your computer ? interesting, will get back to you. Thanks for notifying

  • in troubleshooting method 3

    the start or stop button is not visible means i am not able to click on that button , and the service is stopped right now. then how can i start it ? Please help me

    I am using Windows 8

  • Thanks,
    this is working correctly.

  • thanks alotoff

  • Thanx man…ur article surely helped.

  • Thanks

  • I had same anying problem, deleted avast and installed it again, now wmp12 workes again, no server executing trouble. at some time my avg deletet opencandy.a7, thats normaly mallware, but think its part off avast, and thats what gave my wmp12 problems. using win 8.1 pro.

  • When I go to open my computer after I log in the screen is black and I can’t do anything but open task manager I need help I have windows 8

  • in turn window features on or off, there is not windows media player listed. tried your solutions, but still error about server.


  • Thank you very much.. you safe my laptop!

  • Thank you so much, It solved my problem 🙂

  • Thanks Solution 2 worked for me.

  • Troubleshoot Method #3 worked for me! Running windows 8.1 64 Bit

    Thanks for your help!

  • Tried all steps including re-installing. Only step 1 and 4 worked. 1 only works the next time i start windows media player, the problem returns immediately. 4 works – but I don’t want to have to re-install all my applications and setup under a new user account. Is there anything else I can do?

  • thanks man, here i thought it was some complicated technical issue and it wasnt. Helped a lot.

  • Troubleshooting Method 2 works for me.
    Thanks a lot for your help.
    I was searching to solve the problem and my search ends here.

  • Thank You! I never thought to check Task Manager, and sure enough, WMP was there. It wasn’t showing up anywhere else and when you can’t find it you can’t close it. Sure enough, I “ended the task”, checked to see if video plays, and BAM!…I’m back up and running. Thanks again. (WHEW!) Another lesson learned. If that ever happens again..and I know it will!……..

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