Aug
5
2013

Fix : Stop error 0x0000010e / 0x000000C1 BSOD in Windows 7, Vista

This post will help you fix an issue with your Windows 7 or Windows Vista computer, where you receive a blue screen error 0x0000010E or 0x000000C1. Both these errors might display some other parameters along with them. A sample error message would look like :

Stop 0x0000010E(xxxxxx, xxxxxx, xxxxxx, xxxxxx)
VIDEO_MEMORY_MANAGEMENT_INTERNAL

or

Stop 0x000000C1 (xxxxx,xxxxx,xxxxx,xxxxx)
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION

The earlier one most common to Windows 7 and the later one to Windows Vista. Both of these error can be caused by quite a few reasons, but the most common ones and their solutions are listed below, so, Fix : Stop error 0x0000010e / 0x000000C1 BSOD in Windows 7, Vista

Method 1 : Display Adapter / Video driver issue

This Problem is most common with computers that have hybrid display engine ( using two graphic cards in a heterogeneous GPU configuration ) mixing on-board and dedicated card for power saving and performance, accordingly.

  • Download the latest display adapter drivers from your computer / motherboard / graphic adapter manufacturer’s support website.
  • If your computer uses a hybrid display configuration, make sure you download both the display adapter’s drivers.
  • Go to Control Panel
  • Select Classic / Small icons / large icons from the view by menu on the top right corner
  • Locate and open Programs and features
  • Locate your display adapter drivers ( some example include AMD Catalyst Control Centre, NVidia Control Panel)
  • Uninstall the drivers there (If you are not sure of what you are doing, please do not do it, instead contact a professional to help you out )
  • Now, Also look for other display adapter drivers ( Example : Intel, SIS, Via )
  • Uninstall them as well.
  • Restart your computer
  • Now, Install the driver(s) that your downloaded.

Method 2 : Hotfix by Microsoft

New : Hotfix by Microsoft ( Windows 7 )

Microsoft has released a hotfix to fix this particular issue. Please download and install the same using this link

Hotfix by Microsoft ( Windows Vista )

Microsoft has released a hotfix for this issue with Windows Vista and Windows Server 2008. Use this link to download and install the hotfix

 

Method 3 : Upgrading Memory

This issue can also occur in situations where you are rendering memory intensive tasks and your system has low memory configuration to meet the demand. In this situation, upgrading your memory is a good way to retain system stability.

Check your memory for errors

  • Go to the start menu
  • Type Memory diagnostic
  • Run the tool
  • It will check your RAM for errors next time you restart / start your computer and display a detailed report once you login

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About the Author:

Shantanu is a Windows Enthusiast, a troubleshooter & a writer. He is a Microsoft MVP in Windows Expert - IT Pro from 2007. You can check out his other work @ www.shantanukaushik.com

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