Jan
3
2013

Fix : Cannot turn on Windows Firewall in Windows 8

This post will help your troubleshoot a problem with Windows 8, where you cannot turn on Windows Firewall. There can be a few reasons for this to happen. Reasons & possible solutions are mentioned herein.

Reason 1 & solution

  • If you have a third-party antivirus / Total security software installed in your PC, make sure that the software’s own firewall is turned off. Else you will not be able to turn on Windows Firewall.
  • In this scenario, it is recommended that you use only one firewall, either Windows Firewall or your Security software’s firewall.

Reason 2 & Solution

  • I am assuming that you are using a antivirus software that does not have it’s own firewall and Windows Firewall is not starting.
  • In this scenario, try this:
  • Press Windows Logo Key + X
  • Click on Command Prompt (admin)
  • On the Command Prompt type : services.msc

prompt

  • Within the services locate Windows Firewall service and double click it ( refer screenshot below)

services

  • Make sure the Windows Firewall services is running, else click on start and set the start up to Automatic.

firewall

 

Some More Solutions

System File Checker

  • Press Windows Logo Key + X
  • Click on Command Prompt ( admin )
  • type SFC /SCANNOW
  • Let the process Finish

Uninstalling any Antivirus software

  • The Very first thing should be to locate your antivirus license key / serial no. or activation information.
  • After saving the above said information for installing & activating: Uninstall your Antivirus software
  • Now, Restart your computer and check if Windows Firewall is running. If not, check the service startup method as mentioned above.
  • Now, Go to your antivirus software manufacturer’s website, download and install the latest version ( made for windows 8 ) from the website.
  • Activate with your license information.

Restoring your computer

  • Follow this guide for using system restore : Click here

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About the Author:

Shantanu is a Windows Enthusiast, a troubleshooter & a writer. He is a Microsoft MVP in Windows Expert - IT Pro from 2007. You can check out his other work @ www.shantanukaushik.com

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